Compare the confidence intervals.
A small lead may not separate two models. Read the uncertainty alongside the score, and add more representative examples when the evidence is thin.
Run candidates against the same examples and scoring criteria. Inspect the answers behind the scores before choosing a model for your task.
For support routing, every answer needs a category, priority, and escalation decision. Keep those rules beside the examples your team has reviewed.
Route inbound support tickets to a category and priority, and decide whether to escalate to a person.
Live: release v1 on claude-sonnet-4-20250514
Task version 1, with 6 examples in support-golden-set-v1 and 1 rule. Comparisons test models against it.
When an answer breaks a rule, Orlo still returns it and marks it with a warning.
6 examples in the latest version: account_access, api_outage, billing_upgrade, model_behavior, security_incident, and documentation.
A small lead may not separate two models. Read the uncertainty alongside the score, and add more representative examples when the evidence is thin.
Have your reviewers inspect disagreements. Their corrected answers can become examples in the next comparison.